Perform other compliance related duties as assigned by Compliance management and the Chief Compliance Officer.ĭevelop and present training on compliance topics as needed.Īttend conferences and trainings to enhance compliance knowledge and skills (some travel may be required).Ģ – 5 years of compliance and regulatory banking experience in consumer credit cards or equivalent educational or banking experience.Īpplicable certification desired (CRCM, CAMS. Maintain compliance related policies and procedures to ensure continued applicability and completeness.ĭemonstrate an ability to adapt to any changes in the regulatory environment. Report to the Chief Compliance Officer on any suspect violations of law, regulations or non-compliance to Company policy and take responsibility to ensure resolution.Īssist in preparing material and resources for regulatory examinations.ĭevelop and assist in the implementation of new compliance related processes and special projects. Make recommendations to adjust monitoring and testing plans if appropriate. Participate in new product development, system initiatives and other projects to ensure potential compliance related issues are adequately addressed.
Report such changes to management and assist in determining appropriate responses, including the development of new testing plans. Stay abreast of federal and state regulatory changes. In addition, be an active participant in helping to identify the root cause of issues identified.Īssist in the overall implementation of the Bank’s Compliance Management System (CMS) and in the development of an overall compliance testing plan. Identify control weaknesses or gaps and work with department managers to correct deficiencies. Revise and/or customize testing plans based on results of prior testing, regulatory changes, changes to internal processes, or audit/examination findings. Maintain testing plans within the compliance management application. This role supports the overall direction of the compliance activities of Merrick Bank Corporation (the “Bank”) by performing, or assisting in the performance of, the primary duties listed below.Ĭonduct lending/deposit product testing and monitoring for compliance with various laws and regulations utilizing existing Bank programs.Ĭonduct reviews of the Company’s compliance to policies in the areas of lending, deposits, new products, etc., prepare report of findings and present results to leadership.ĭevelop comprehensive testing plans for compliance related controls throughout the Bank. The role also requires creating documentation and retention of needed records for all tests completed. This may involve the development and testing of samples or exceptions as well and document and process review. Our team provides an excellent experience by engaging with customers and solving problems, using analytical skills, and articulating the best solution to drive brand advocacy.The Compliance Analyst (MT) role develops and implements compliance tests for all applicable regulatory areas. What you will need to be successful at CardWorks:ĬardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer. You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. What will you do as a Call Center Engagement Associate for CardWorks?
We allow these values to guide the way we conduct ourselves and our business. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. Our Critical Values make our work environment highly desirable. Company subsidized medical, dental, and vision insurance.
We value our employees and provide generous benefits to include: If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!įor over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. CardWorks is a family oriented company that strives for excellence.
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